PEAK April Updates

“Exciting changes are coming to PEAK on April 28th. There are some of the additions that are in store for this month:

• PEAK Introduces a Mail Center with E-Noticing:  All clients can access their personal PEAK Mail Center through Manage My Account on the PEAK website. This allows clients to access benefit letters (client correspondence) at any time.
• PEAK Application Status Checker: The eligibility experience is improving, and clients will be able to see what is happening with their submitted application by simply signing-in to their PEAK account.
• Retroactive Medicaid Enhancements: At the end of April, PEAK will include questions about expense and income information that are necessary to determine retroactive Medical Assistance.
• Level of Care Self-Assessment Added: Medical Assistance applications for Long-Term Services and Supports that are submitted through PEAK will now include the option to complete a self-assessment online.

PEAK will be holding webinars to learn more about the April Enhancements:

• April Enhancements Overview: April 25, 12:30pm
• April Enhancements Overview: April 28, 9:00am
• Account Creation/Status Checker: April 29, 1:00pm
• PEAK Mail Center/E-Notification: April 29, 2:30pm
• Retro Medical Assistance: April 30, 10:00am
• Level of Care Self-Assessment: April 30, 1:00pm

Support Calls:

• Post-Build Follow-up Call for Community-Based Organizations: Thursday, May 1, 3:00-3:45pm. Dial-in: 1-877-820-7831 | Passcode: 349141#
• PEAK Support Calls: Wednesday, May 7, 12:00-1:00pm. Dial-in: 1-712-432-0220| Passcode: 5642211#”  [Source: PEAK]