“The Colorado Health Institute released findings from the first consumer experience survey of Medicaid clients participating in the Accountable Care Collaborative (ACC), the state’s signature project to reform the delivery of primary health care. The report focuses on 10 findings from the survey, the Consumer Assessment of Healthcare Providers and Systems (CAHPS), in which adults enrolled in the ACC rated their health care experiences.
To date, the program primarily has been measured by whether costs and use of certain procedures and servers are declining. The new data contribute insights about clients’ perceptions of the value of having a personal doctor, access to preventative care and coordination across health care services. The survey was a partnership of HCPF, the Colorado Health Foundation, and the Colorado Health Institute. Data were collected in the spring of 2013. The analysis focused on clients in the ACC compared with clients remaining in the traditional fee-for-service (FFS) program.
Read the full report here.” [Source: Colorado Health Institute]
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