Connect for Health Colorado Updates

• “The deadline to have coverage in place Jan. 1 is 11 days away and the call volume is going up at our Customer Service Center. Keep in mind that if you call between 7 am and 9 am your wait time will be shorter. The time to avoid is late morning and early afternoon, when the number of incoming calls tends to peak.
• We are extending Customer Service Center hours in anticipation. The center will be open: Sunday, Dec. 13, 7 am to 8 pm; Monday, Dec. 14, 7 am to 10 pm and Tuesday, Dec. 15, from 7 am to midnight.
• A reminder: Last month the state Insurance Commissioner determined it would be in the best interest of Colorado HealthOP small business customers to move to new coverage by Jan. 1 as the HealthOP winds down. The reasoning and details are explained in this letter.
• Two years into healthcare reform memories are fading on what the health insurance market looked like before the legislation passed. The Kaiser Family Foundation provides some perspective on the change the law brought with some historic context in this white paper.” [Source: Connect for Health Colorado]